ebay money back guarantee seller

The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. We can process 25 currencies from 202 countries and markets and convert them for your convenience. Extended timelines for eBay Money Back Guarantee coverage. eBay Money Back Guarantee protects you in case you do not receive your item or if the item is not as described in the listing. An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Yes the seller has a contract with eBay to allow them access to their PayPal account, but eBay has a contract the seller which limits access to those funds onlt where (1) the buyers claim falls within the limitations contained in the Guarantee and (2) eBay can establish a right of recovery against the seller. The seller is required to reimburse eBay for the amount of the refund. What I do know now, is how this mess up can occur now - still utterly beyond me and utterly unfair on me as the buyer - and perhaps never to buy anything where the seller is using eBay packlink/ Hermes. Under eBay’s Money Back Guarantee, a buyer can ask eBay to intervene if their purchase doesn’t arrive or isn’t as described, and the seller doesn’t offer resolution within a week. Although eBay backs buyers with a money-back guarantee (“If the item isn’t exactly what you ordered, eBay covers your purchase price plus original shipping on virtually all items”), the company prefers that buyers and sellers work things out on their own if there is a dispute. No ability to contradict the Buyer's claims of problems, no possibility for Seller to relist and sell the item, as it is NOT necessary for the Buyer to return the purchase...just make a Claim! The eBay Money Back Guarantee!! What to do when a buyer doesn't pay. It kicks in automatically and protects you for the full purchase price and the original shipping for all qualifying purchases* . “There is something wrong,” eBay admitted last April. It also protects sellers in the following ways: If a buyer opens a case and you refund them within 3 business days, we will refund your final value fee for the transaction. Regardless of whether a seller decides to have a generous return policy or a very limited one, however, it is still mandatory to abide by eBay’s Money Back Guarantee (MBG) program for items not received or declared ‘not as described’ by the buyer. Because as in my situation here, eBay DID NOT abide by their eBay Money Back Guarantee. Buy or sell across borders in your currency. “We’re continuously adapting to new ways of working in the current COVID-19 environment to support the health and safety of all eBay users. Misuse of returns or the eBay Money Back Guarantee Engaging in activity as described in the Abusive Buyer Policy may result in a range of actions, including issuing warnings to buyers, blocking buyers from requesting returns or refunds on eBay, blocking buyers from opening claims, the loss of eBay Money Back Guarantee coverage, and account suspension. You can contact the seller first before putting in a claim. Classified Ad listings aren’t covered. 2 years ago. Certain transactions and article types such as vehicles, real estate, business sales & domains, digital content, industrial equipment or vouchers are not covered. I quoted this to the agent but they just ignored me and kept telling me to contact … eBay money back guarantee. Vehicles, real estate, items sold by Sotheby's, websites and businesses for sale, classified ads, and services are not covered. If this happens, you need to tell your seller within 30 days of your actual or latest estimated delivery date. How eBay Money Back Guarantee works. I received an item that does not match the seller's description. If eBay determines that a buyer is attempting to unjustly benefit from eBay Money Back Guarantee, the buyer may be removed from coverage or suspended from eBay. In some limited situations, we may extend the period of time in which a buyer is eligible for the eBay Money Back Guarantee. Money is so well-travelled. Find out more about reimbursement". The company is temporarily extended its Returns and eBay Money Back Guarantee policy timelines. We can process 25 currencies from 202 countries and markets and convert them for your convenience. I'd respectfully suggest you forget any and all legal mumbo jumbo and just stick to the Money Back Guarantee, and if, in the vanishingly unlikely ultimate outcome you don't get your money back from eBay you open a not as described dispute in PayPal. Since the sale, whether through auction or buy it now, is a contract between buyer and seller, what right do ebay have to offer a money back guarantee? I'm no legal expert, maybe someone else can enlighten us - ebay's 'money back' guarantee - is it legal? eBay Money Back Guarantee protects you in case you do not receive your item or if the item is not as described in the listing. Continue Continue | My problem is not listed here: Help. I contacted eBay regarding its “get the item you ordered or your Money back” Guarantee in the COVID-19!, ” eBay admitted last April sellers, save for some exclusions sellers save! For some exclusions sellers may want to read the link below including opening the! Or it 's not as described currencies from 202 countries and markets and convert them for your.... €œGet the item you ordered or your Money back” Guarantee eBay for the amount of the Money Back Guarantee.! 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